These terms govern your use of the Intra Cab mobile app and website (the "Service"), operated by Moove Trax Inc. ("Intra Cab", "we", "us"). By creating an account or using the Service, you agree to these terms. If you don't agree, don't use the Service.
What Intra Cab is
Intra Cab is a technology platform that connects riders with independent, third-party drivers in Guyana and Suriname. We don't own vehicles, and drivers using the platform are independent contractors, not employees or agents of Intra Cab. Intra Cab is not a transportation carrier — the actual ride is provided directly by the driver.
Eligibility and accounts
You must be at least 18 years old to use the Service. Drivers must hold a valid driver's license for the vehicle type they register. You're responsible for the accuracy of the information on your account and for keeping your login code/access to your registered email or phone number secure. You may not create an account for someone else or misrepresent your identity.
Using the Service as a rider
When you request a trip, nearby drivers may send you offers with their own proposed price. You choose which offer to accept, if any — Intra Cab doesn't set or guarantee any fare. Fare estimates shown in the app are references only, not a quote from Intra Cab. Payment for a completed trip is made directly to the driver in cash; Intra Cab does not process, hold, or refund any trip payment.
You're responsible for providing an accurate pickup location and behaving safely and respectfully toward your driver. Excessive cancellations or abusive behavior may result in suspension of your account.
Using the Service as a driver
Drivers are independent contractors and solely responsible for holding a valid driver's license, vehicle registration, and any insurance or permits required by law to operate as a driver in Guyana or Suriname. You set your own price on every trip offer you make — Intra Cab does not dictate or take a cut of your fare. You're responsible for the roadworthiness and safe operation of your own vehicle.
Before accepting trips, drivers complete an identity and vehicle verification process described in our Privacy Policy. Intra Cab may decline or revoke driver access at its discretion, including for failed verification, repeated poor ratings, or violations of these terms.
Ratings
Riders and drivers may rate each other after a trip. Ratings are used to maintain service quality and may affect a driver's ability to continue accepting trips.
Prohibited conduct
You may not: use the Service for any illegal purpose; harass, threaten, or endanger another user; attempt to circumvent identity verification; create multiple or fraudulent accounts; or interfere with the normal operation of the Service. Violations may result in immediate account suspension or termination.
No warranty
The Service is provided "as is." Intra Cab does not guarantee that a driver or rider will be available at any given time or location, or the conduct, vehicle condition, or driving of any independent driver using the platform. Intra Cab does not control and is not responsible for the actions of riders or drivers off or on the platform.
Limitation of liability
To the fullest extent permitted by law, Intra Cab is not liable for any indirect, incidental, or consequential damages arising from your use of the Service, or from the conduct of any rider or driver, including during an actual trip. Any dispute about a trip's fare, conduct, or outcome is between the rider and driver directly; Intra Cab may assist informally but has no obligation to mediate or compensate either party.
SMS communications
Intra Cab (program name: Intra Cab) sends a one-time SMS passcode to verify your identity when you sign in or create an account. Message frequency varies based on your login activity. Message and data rates may apply. For help, contact support@intra.cab. Reply HELP for help. Reply STOP to opt out.
Account termination
You may delete your account at any time from Edit Profile in the app, or by emailing support@intra.cab. We may suspend or terminate your account at our discretion for violating these terms, failed verification, or conduct that risks the safety of other users.
Changes to these terms
We may update these terms from time to time. If we make material changes, we'll update the "Last updated" date above and, where appropriate, notify you in the app. Continuing to use the Service after a change means you accept the updated terms.
Governing law
These terms are governed by the laws of Guyana, without regard to conflict-of-law principles.
Contact us
Questions about these terms? Email support@intra.cab.